We've connected the Assist app in Teams to our Help Desk in Jira, and it was working before- but we made some changes to service requests and in order to push the changes, reinstalled the app in Teams. Now, every time we try to create a ticket with Assist, it comes back with "Something went wrong, and we couldn't raise a request from this message. Please try again."
The connection works as new tickets created from the web come through the Assist app, but am still unable to raise new ones.
