It looks like our database is taking a little longer than usual to sync up. Wait a few moments then

[Projects Team]

Hi JIRA Team,

Can you please provide the best solution for the below error.

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again

[Walter Buggenhout]

Hi @Projects Team and welcome to the Community!

This looks like a - hopefully - temporary problem that should resolve itself relatively fast. There's not much more that you can do than follow the instructions: wait a few moments and try again.

In cases like this, you can always check https://status.atlassian.com/ to find out if there might be an ongoing incident. If that is the case, that may provide an explanation.

Since you tagged your question as related to the free plan, you are not entitled to contact Atlassian support directly - which would be the normal way forward if you're experiencing a bug or a technical problem in your site. I rare cases where this does happen and your site really is broken, you can provide details of the issue here in Community and we might be able to loop in someone from Atlassian to look into it.

Hope this helps!

[Admin]

I have been facing this issue for the past two months. Despite reporting it to the Jira team, it remains unresolved. Could you please provide the email address for further assistance or suggest a solution to proceed?