We would like to make our web application to directly create a Service request or report an issue to Jira Service Management. Is there a way to do this?
Hi @Bong Sapasap Jr. and welcome to the Community!
JSM has a public REST API available. You can find documentation right here. But there's also a widget you can embed in your web application to create requests. See this support article for more information on that widget.
Hope this helps!
Thank you @Walter Buggenhout
Have check page based on the link, and yes, this is all I need. Warm regards
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Welcome to the community. Yes, please take a look at this reference page on Atlassian's open REST APIs for JSM -
https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/#about
Dealing with JSM Requests creation using REST APIs -
Hope this helps.
Best, Joseph Chung Yin
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