Hello everyone, I'm trying to make automation for edit value for "Component" field.
My case is to add the extra component if the filed doesn't have it for concrete issue type.I'm trying to use this instruction, but unfortunately I can't do it. I don't understand why?
In my case, function always edited the field and delete other components which users added before the ticket's creation.
Instruction - https://support.atlassian.com/cloud-automation/docs/edit-issue-fields-with-jira-automation/
Can you help with this?
Are you using the "add to multi-select" method instead of "set value"?
I want to use "add to multi-select" but I don't have this permission, maybe you can help me find it or share screenshot?
I'm a little bit stuck on this - the screenshot I would want to give you is the one that is already in the documentation you linked to! It shows you how to use "add to multi-select" in an automation. Automation doesn't have any permissions on individual functions in it, you can either create and edit automations or you can not.
Where are you stuck with following the doc? Or are you not able to add an automation?
I'm stuck on this stage.I totally don't have this functionality.
So guys, I finally got the real good solution which works.
Do not checkbox the "components" field here :
@Bogdan Kravchenko
I guess I have the same problem as you, but your screenshots don't load. Can you explain more in details what you did?
Thanks!
For anyone else running into this issue, multi-select fields give the option for "Set value" which only gives the option to select an option already in that multi-select list. Alternatively you can type in a smart value AND select something in the list.
Otherwise the "Copy from..." option only allows you to copy the value from one field into the select field which does allow you to add to existing values but that assumes you have another field with that information. Otherwise you're copying the existing values into the field as-is.
If anyone has found a way to use automation to add new selections to a multi-select field without overwriting the existing selection that works, please share.
Following in case someone has a solution
Hi,Here you have an answer for the Atlassian team where explain this in detail and it's working properly.https://community.atlassian.com/t5/Jira-questions/Setting-a-multi-select-field-with-Automation/qaq-p/2053912Regards,Adrián.
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