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I am using the SCRUM Template and it has been in a loop since.

Alexis Normandia
August 26, 2024

Ever since I installed the SCRUM template, it has gone into an eternal loop. The only way I can stop the loop is by selecting the Help icon and have the Help page that pops up on the righthand side of the project page open all the time. Even though I don't think this is an issue for the community, the system does not provide me with a means to contact support, since I am running on a Free Plan. 

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Josh Costella
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August 26, 2024

Hi @Alexis Normandia 

I requested Atlassian Support to take a look at this post. It will take a couple days though. Have you tried clearing cache and restarting?

Alexis Normandia
August 27, 2024

I appreciate your help Josh. Take care.

Alexis Normandia
August 27, 2024

I just tried clearing the cache now with no result. Thx

0 votes
Andy Heinzer
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August 27, 2024

Hi @Alexis Normandia 

I don't see a clear reason for this behavior, but I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1035064 so that our team can take a closer look at your Cloud environment.

Andy

0 votes
Laurie Sciutti
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August 27, 2024

Interesting.  Have you tried another browser (Chrome, Edge...), @Alexis Normandia

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