How to Limit option of custom fields based on issue type
for example
incident issue type
customfields ex :
option a
option b
service request issue type
option c
option d
change issue type
@RAMCEL MAGNAYE ,
What you could do, is configure the 'jira.field.resolution.exclude' transition property (or ...include) on each of the related workflows, to only show the desired Resolutions. Since each issue type can have a different workflow, I believe this should allow you to reach your goal
For more inspiration, also see https://community.atlassian.com/t5/Jira-questions/Can-I-restrict-the-resolution-choices/qaq-p/803372
More information:
https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/
Hi Ramcel,
You should be able to do that by adding Contexts for the Custom field - each one based on Issue Type.
Go to Settings > Issues > Custom fields
Search for your custom field and then click the 3 dots menu to the right. Select Contexts and Default value.
Once you get there, click on Add new context link near the top.
Add a name and then select the Issue type and the values for the field.
i mean the resolution field
No, you can't do that with the Resolution field because it is a system field and can't be altered. But you could create a custom field and use that in a transition screen and then have an automation rule that updates the Resolution field when the Custom field is updated.
thank you so much it works
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