How do I add more then one value in Issue fields condition?

Question

Hello,

I'm trying to get tickets auto assigned to users when a ticket is created and the description contains a value. How do I go about adding more then one value? I'm very new to this. I tried adding in the value field "Magento, B2b" and that doesn't seem to work either. Having two separate "Description Contains" doesn't work either.

The setup I would like is Run rule when issue is created, if the description contains Magento OR b2b then assign the issue to. Just have no idea how to do the OR part.

Kalyan Sattaluri_iinm1n · Answer

No, it looks at description :)

If you want to look at summary, you will use below:

{{#if(or(issue.summary.contains("B2B"),issue.summary.contains("M2E")))}}true{{/}}

equals

true

Of course, replace the bolded parts you want to check.

David_tyc25u · Answer

Hmm does issue.description.contain look at the Summary?

Kalyan Sattaluri_iinm1n · Answer

Hello @David

Another option is to do Advanced Compare option:

{{#if(or(issue.description.contains("B2B"),issue.description.contains("M2E")))}}true{{/}}

equals

true

Please see screenshot below for example..