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How can i create all licenced co-workers picker in jira form?

Tomasz Karliński
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December 1, 2025

Hello, I am trying to create a user selector (in a form) that suggests their names. I have created a custom field - user picker, and I have linked it to field in the form.

image.pngobraz_2025-12-01_091153007.png

Now I have one problem: in this selector, I can only search for people who have access to the project — I cannot find ALL users  who have access to Jira in diffrent projects. Is there any way to get around this?

I have turn off filtering in custom field options.

obraz_2025-12-01_092126011.png

 

Im sorry if this is stupid question but I create and learn things jira on the fly :D 

thank you for any help

1 answer

1 vote
Rik de Valk _Brainboss_
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December 1, 2025

Hi @Tomasz Karliński , 

It sounds that maybe the Global permissions can be 'in the way'. If users do not have the global permission to 'browse users and groups' they will not be able to select any user. 

See https://support.atlassian.com/jira/kb/jira-cloud-unable-to-search-users-in-user-picker-fields/

Hope that helps. 

Have a nice day! Rik

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