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How can an agent have access to the Email This Issue admin page, without being Site Admin?

Konstantinos Bilalis
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October 17, 2025

I want a group of users to have access to the "Email this issue" Administration page, in order to be able to examine incoming-outgoing email logs, BUT without being JSM Site Admin

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Mikael Sandberg
Community Champion
October 17, 2025

Hi @Konstantinos Bilalis,

Welcome to Atlassian Community!

The short answer is that they can't, that page is only available for App admins, 

Konstantinos Bilalis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 17, 2025

Thanks @Mikael Sandberg for the prompt answer. You mean it is only available for Site Admins, correct? Is there any alternative to restrict admins' permissions to only have the aforementioned access to ETI Admin page? 

Mikael Sandberg
Community Champion
October 17, 2025

Correct, yes. And you would have to contact the app vendor to see if they have it on their roadmap to open up admin settings to project admins.

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