The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Whenever you are redirected to the help site, it means you don't have a Jira license. You'll want to work with your Atlassian administrator to give you a license. Also, make sure you are logged into Jira with your Atlassian ID. You Atlassian ID should be your company's email.
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