In my Org, we have a Jira Service Management Portal and we have a project inside it which customers has given access to.There are 2 users from a external organisation accessing the project, (User A & User B)When user B tries to login to Jira, the email verification code is sent to user A
I have checked and made sure that the Jira accounts are created with correct email address.Who could be the issue?
@Jibin.Johny welcome to the Atlassian community
You will need to contact Atlassian support. They will be able to look at your account and see what is happening: https://support.atlassian.com/contact/
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