We have a mailbox for escalation. If we receive any email from that, we should be getting a ticket created for that. Please let me know the step-by-step procedure.
Hi Someshwaran,
See this article on how to set that up for Jira Service Management.
https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.