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Atlassian Assist isn't searching Confluence

Kelly Sable
Kelly Sable
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April 17, 2024

I enabled Atlassian Assist on a channel where the main thing we want to do is search Confluence. I created 1 intent to create a specific ticket, and now it is no longer searching Confluence. What do I do? 

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Mikael Sandberg
Mikael Sandberg
Community Champion
April 17, 2024

Hi @Kelly Sable,

Welcome to Atlassian Community!

When you enabled the virtual agent for the Slack channel, did you also enable AI answers? Also, check your settings for the KB, it should be set so everyone logged in can view the linked space. 

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Kelly Sable
Kelly Sable
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April 17, 2024

Hi! Thank you!

AI answers is enabled, and everyone logged in can view the KB

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