Need any ways for showing the SLA hours into days?Did we got any update for that, So it will be useful
Hi @Santhosh Raj
Only two options to choose from are available: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-sla-format-display/:
Due date centric This format displays the relative time and date, or the exact date for completed, or breached SLAs. For example, due tomorrow at 10:30 AM. Time centric This format displays hours left on the clock. For example, time to resolution within 8h 30m.
This format displays the relative time and date, or the exact date for completed, or breached SLAs. For example, due tomorrow at 10:30 AM.
This format displays hours left on the clock. For example, time to resolution within 8h 30m.
Hi @Alex Koxaras -Relational-
In response to a question about displaying SLA hours in days in Jira Service Management, the community confirmed that Jira currently offers two formats: a due date-oriented format and a time-oriented format. Unfortunately, neither of these formats allows you to display SLA time in days directly.
You can also try using the SLA Time and Report for Jira add-on, which my team developed. It solves this problem very simply.You need to go to the report and choose the appropriate format:
That's it, now the time is displayed in days:
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