Alertmanager Receiver for JSM Ops

[vkarpenko]

Hi folks,

We are slowly starting to looking into migration from OpsGenie to JSM Ops as described here: 

https://support.atlassian.com/jira-service-management-cloud/docs/start-shifting-from-opsgenie-to-jira-service-management/

One question that came up shortly after we started looking into this migration was around Prometheus Alertmanager receiver. OpsGenie has a dedicated receiver:

opsgenie_configs:

- send_resolved: true

  api_key: <secret>

  description: "This is only a test description"

  message: "This is only a test message"

  details:

    environment: DEV

  source: local.dev

  responders:

  - type: team

    name: SRE

  priority: P3

How would receiver look like for JSM Ops? I don't see JSM specific receiver and I am wondering if it will remain OpsGenie config receiver, webhook, or would it be something else?

Thank you!

[Tore Tangen · Accepted solution]

Hi,

I manged to get it working with the opsgenie reciever, but changed the api_url to:

'https://api.atlassian.com/jsm/ops/integration/'
You also have to check that yoe have the api_key from the integration you have made for prometheuse alertmanager.
Have not tested it a lot, but it created the alert, and closed it.

[vkarpenko]

Hi Tore,

Yes, the OpsGenie receiver is what we ended up using with the Jira Ops configuration.

Thank you!