2nd form doesn't pull data from custom fields

[Lisa Moreau]

We're using forms / automation / workflows to accommodate our business procurement approval process.

On the last step of the process I would like to assign an approval ID (custom field) and ideally have the form updated with that ID -- Pretty sure this is a non-starter so I created a second form (Copy of the initial form with the approval ID) and attach it to the issue when it's status is set to done.

The problem is: the 2nd form doesn't always carry over all custom field values -- some do, some don't.   I've re-fetched the data (within the automation rule), verified the fields in both forms are linked to the same custom field and I can't find the problem.

If there is a better way to do this -- please advise.

[Joseph Chung Yin]

@Lisa Moreau -

Welcome to the community.  Can you provide more information on who or the source that will provide the approval ID against the issue?

Please advise, so we can further assist you.

Best, Joseph Chung Yin

[Lisa Moreau]

Hi Joseph,
Attaching the automation rule used to create the approval ID, assign it to a custom field (added to the second form (linked)), and attach the form to the issue: