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Proposal for "Time-In-Status" Monitor

John Tucci

I've asked the Community a question or two about this topic already, along with continuing my investigation through topical research. I've discovered Custom Fields for Issues, and I have formulated an approach that I'd like to sanity-check:

Create two custom fields in our Kanban board Issues:
1. Status_Start: Time field to capture current date/time upon issue transition
2. Status_Elapsed: Time field to hold computed time since "Status_Start"
Create two rules:
1. On_Transition
  1. Capture current date/timestamp (via Now() JQL function)
  2. Reset Status_Elapsed field to "0"
2. Daily (@EndOfDay/@StartOfDay)
  1. Compute "Time in Status" = Now() - "Status_Start"
  2. Generate notification if "Time in Status" > Predefined Threshold (x Days)
    1. Notification could be email to board admin(s)
    2. Question: Would like to have a visible indication within each Issue (Flag? Color?); is there a preferred method for this?

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