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can I no longer use it for free?

양연경 November 1, 2023

We were using the free version of Confluence

A screen appears asking me to subscribe with that link, but can I no longer use it for free?

https://mszaraz.atlassian.net/wiki/spaces/MST/pages/2195475/People

We would like to request that you activate it again for free.

 

1 answer

1 accepted

2 votes
Answer accepted
Michel Neeser
Community Champion
November 1, 2023

Hi @양연경

Is your instance still under the 10 user limit and the 2 GB storage limit as stated here? If so, the Atlassian support should be able to help you resolving this.

양연경 November 1, 2023

@Michel Neeser we instance still under the 10 user limit and the 2 GB storage limit as stated.

Please allow me to use the free version again.

https://mszaraz.atlassian.net/wiki/spaces/MST/pages/2195475/People

Trudy Claspill
Community Champion
November 1, 2023

@양연경 

You will need to reach out directly to Atlassian Support at 

https://support.atlassian.com/contact/#/

You can select the My Account option to open a support case about the status and billing for your site.

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