Validation rule not working

[Shivalika Sharma]

Hello,

I am struggling to make field Call1Log1 (Radio Group with Yes/No) mandatory when

- Location (Drop Down) becomes USA and

- Application (Drop Down) becomes FRAPP

The field Call1Log1 appears when above conditions are met and when it appears it has to be mandatory with the red asterisk beside the field name.

I have tried two different ways:

1. Validation rule with

- Condition: Location:USA AND ImpactedApps:FRAPP AND Call1Day1:[empty]

- Validation rule: .+

- Execute only on user action is ticked

2. Set field label

- Condition: Location:USA AND ImpactedApps:FRAPP

- Set required attribute and Execute only on user action is ticked

The 2nd way works only when I choose a Yes/No value, and its not mandatory when its empty.

Not mandatory when no option is chosen

Mandatory only when an option is chosen - 2nd way

Please help.

[Alex Medved _ConfiForms_ · Accepted solution]

Use Validation rule (field definition rules macro)

Set 2 parameters only: condition and message to show 

the condition would be something like this

Location.label:USA AND ImpactedApps.hasValue(FRAPP):true AND Call1Day1:[empty]

[Shivalika Sharma]

I tried the Validation rule solution, still not working with the below:

- Condition: Location.label:USA AND ImpactedApps.hasValue(FRAPP):true AND Call1Day1:[empty]

- Message to show when validation rule matches: Mandatory Field Data Missing: Call 1 / Day 1

Rest all fields are empty, unticked.

Please help

[Alex Medved _ConfiForms_]

How is the "Impacted Fraud applications" field is configured?

[Shivalika Sharma]

Its a Multi-Select. The option I need is ID = FRAPP and LABEL = FRAPP. Its also a required field and separator to use when showing values is ,

[Alex Medved _ConfiForms_]

A little video that does exactly what I was trying to explain... Uses the validation rule as answered before. Hope it helps

[Shivalika Sharma]

Thank you.

[Prasanna Ravichandran]

Hi,

Radio fields often don’t become mandatory on appearance because “required” is applied only after user interaction. You need to enforce validation at form level.

Workarounds:
• Use a form validation rule (not label setting)
• Trigger validation on submit, not only on user action
• Ensure the field is visible before validation runs
• Add a default blank state (no preselection)
• If needed, use conditional required + error message

This ensures the field is mandatory even when no option is selected. Hope this helps.

[Shivalika Sharma]

Ensure the field is visible before validation runs: How do I ensure that? The field only becomes visible to the user when the conditions are met.

Add a default blank state (no preselection): That won't look right for the form. I am assuming you are asking to add 3 radio buttons with empty/no value, yes and no.

Thank you