Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to select Jira issue type when editing a Confluence page

Alexandre Scherly February 26, 2023

Hello,

I am new to Confluence/Jira. I have created a Confluence space with some pages, and a Jira Project (from template Project management).

I can create issue in Jira and insert them from Confluence (with the macro and pick in recent list) or past the url.

When a page is displayed and some text highlighted, I can create a ticket :
frow veiwing.jpg

But when editing the same page and trying to create a new ticket, I am not able to select the issue type :
from editing.jpg

I have attempted to create new issue type, new project (team managed or company managed) but without success.

Have I do something bad ? Or it is a limitation from the free plan ?

Any idea/suggestion will nice, thanks :-)

1 answer

0 votes
Dave Mathijs
Community Champion
February 27, 2023

Hi @Alexandre Scherly welcome to the Atlassian Community!

You first need to go to your Jira project and select the Project settings.

Then select Issues > Types

Here you are presented with the issue type scheme used in your project.

To add issue types, you either create a new issue type first or edit the issue type scheme and drag one or more of the available issue types to the issue types for the current scheme.

Screenshot 2023-02-27 at 08.59.50.png

This should allow you to select a different issue type from your Jira macro in Confluence.

Alexandre Scherly February 27, 2023

Thanks for this fast answer :-)

I have added issue types to the scheme of the project. I can select types from viewing, but from editing I can't...

2023-02-27_095109.jpgfrom editing.jpgfrow veiwing.jpg

Alexandre Scherly March 2, 2023

Anybody have a suggestion ?

Many thanks ;-)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events