URGENT* I lost my unpublished changes because confluence page couldn't update

Question

Hello, Yesterday all day I couldn't update my changes on a confluence page I was working on. I had all my readings from my experiment on my page but it showed an error when I tried to update my page. today morning it finally updated but it is not showing any of my recent additions to my page. I need my data. is there a way to get my data?  Please help

Dhanush · Answer

Hi @Swetha Joswala , , I have created a support ticket on your behalf for our technical team to provide assistance. Our team will be in touch shortly, providing you with the ticket number!

Dave Rosenlund (Trundl) · Answer

Welcome to the community, @Swetha Joswala 👋

I'm sorry to hear about your troubles. The community is a peer network of customers, like you. I'm not sure we can help you because this sounds like a site-specific issue where the communications were unreliable or unavailable between your machine and the Atlassian Cloud.

I'm going to tag this for someone from Atlassian to have a look but hopefully you already reached out to the support team at Atlassian yourself.

Best,

-dave