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Restrictions on creating guest users

IT – Yutaka SHIBATA _Front-IA_
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October 26, 2025

If you try to add more guest users to Confluence than the allowed limit, does the system have a built-in safeguard to prevent it?

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Thiago P _Atlassian Support_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 27, 2025

Hey there @IT – Yutaka SHIBATA _Front-IA_ ,

Originally the Guests feature did not enforce a limit despite the clear 5 Guests per paid user guidance.

After some recent changes, a safeguard is now in place which also alerts Admins when Guests are over 90% quota and suggesting a few solutions such as:

  • increasing paid users
  • removing Guests
  • converting Guests to regular users

Hope this helps! =]

1 vote
Akhand Pratap Singh
Community Champion
October 26, 2025

Hello @IT – Yutaka SHIBATA _Front-IA_ ,

Good Day, Welcome to Atlassian Community

Found this in one of the articles,

Guests are free of charge (up to 5 guests per paid user). Total number of users (paid + guests) can't exceed the current Confluence site.

As, it says total paid + free can't exceed current confluence site limit, so there should be a safeguard.

IT – Yutaka SHIBATA _Front-IA_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 29, 2025

I really appreciate your thoughtful response to my question!

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