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My question was marked as SPAM, please help!

Sara Figueroa September 14, 2018

1 answer

1 accepted

1 vote
Answer accepted
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 14, 2018 edited

@Sara Figueroa I moved your question out of spam. Sometimes the spam filter pick up legitimate posts if they contain code or pictures, it depends on it's mood for the day I guess...

Sara Figueroa September 14, 2018

Thank you!!

Jim September 20, 2018

Hello.

I have the same issue. Should I rather post a new case that my question too was marked as spam, or is it better kept i an existing thread like this since it requires action by a Community Champion as yourself, @Mikael Sandberg?

 

Could you look it up, please?

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Edit-Request-dialog-blocked-by-Resolution-field/qaq-p/895193

Thank You

Jim Persson-Melin
AEC AB, Göteborg

Jim September 20, 2018

I tried to reply to this thread, mentioning my identical problem, but it didn't register.

I wrote another comment in another thread and that time excluded writing a manual signature with my name and company and it seems to work better.

 

My spam-blocked question is here:

https://community.atlassian.com/t5/Jira-Service-Desk-discussions/Dealing-with-non-ticket-issues-that-come-into-Jira-Service-Desk/td-p/881672#U896237

IDK if I would rather post an entirely new question, or if hitchin on an existing thread is better?

 

Thanks!

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2018

@Jim I looked and both of your questions are not under the spam quarantine anymore from what I can see.

Jim September 20, 2018

@Mikael Sandberg

You're absolutely right. All my questions and comments posted since yesterday are now public.

I have received no explanation, but I'm satisfied. Thanks for notifying me!

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