Permission imported space for confluence (cloud) free

Question

Hi,

We have imported an external space from a zip file.

After importing we cannot see and access the space.

We can see the space in the space permissions page, but as we are on the free plan we cannot manage any permissions.

As far as we know every user should have access to every space on the free plan.

Does anyone know how this works?

Thanks in advance,

Patrick

Danny Nilsson_66d3fh · Answer

don't see how this would work. on free tier all permissions options is removed, and it will always advice to recover permission to view the imported site that requires premium, and change to trial is normally not an option, as what should you do the next time you need to import something? as the trial is only allowed once.

if i misunderstood something i would gladly know about more specific steps.

Maurice Pasman_js37yv · Answer

@Ivan Lima But before, the user who ran the import was also given (read) access upon import, and then via Space settings > Permissions, the option was given to grant all users full access.

Both features are not working anymore.

Ivan Lima · Answer

That's right. "Set correctly in the source space" means to ensure all your groups/users have matching groups with identical names in the destination site before importing the space. Thus, permissions are kept, and you don't fall under the same situation.