My All Documents has been Lost from Confluence How to recover it?

[Nikunj Prajapati]

Dear All,

All documents from Confluence have been lost, I tried to connect to the confluence team as well. Initially, they said due to the heavy work load and limited resources they will be delayed, they are trying to restore documents and will revert soon. It has been 2 months with no updates, and even though I raised my issue on Twitter after that confluence team closed the ticket even with the reason for the free tier we don't provide support in the Ticket. So how can I get my all documents from Confluence? Can anyone please help? 

Regards,

Nikunj

[Nikunj Prajapati]

Hi @Kristian Klima ,

Thanks for the quick support. I have checked it. But there is nothing in the archive / trashed. All project space has vanished. 

[Kristian Klima]

HI @Nikunj Prajapati and welcome to the Community.

Can you still access your Confluence site? If you can, you may want to check the archive / trashed pages in the space and/or archived and trashed spaces. Accidents happen and your content might be there.

Having said that... 

• the Free tier comes without a dedicated customer Support option, community can help but we can't access your Confluence
• you must log into and use a free Atlassian product once in a while, otherwise you get the notification about the closure