Macro content not rendering after Confluence Data Center 10.2.7 → Cloud migration

[Prolaborate]

Hi Team,

We migrated from Confluence Data Center 10.2.7 to Confluence Cloud. The migration completed successfully, and the Prolaborate macro content was migrated, but the data is not rendering as expected.

We verified the same scenario with Confluence Data Center 9.5.4 → Cloud, and in that case the macro content renders correctly after migration.

After migrating from 10.2.7, we checked using the following Cloud APIs through Postman:

1. https://6thforceteam.atlassian.net/wiki/rest/api/search?cql=space='OTG' and macro='prolaborate'&limit=250

2. https://6thforceteam.atlassian.net/wiki/rest/api/content/50004002?expand=body.storage

We observed that sometimes the macro content is not available even though the migration completed successfully. The macro renders only after editing and saving it again. The issue is intermittent — sometimes the macro works, and sometimes it does not.

Could you please help us understand:

• Is this a known issue with Confluence Cloud migration?

• Could this be a bug related to migration from version 10.2.7?

• Are there any additional post-migration steps or fixes required?

This issue is currently affecting our production environment, so your guidance would be greatly appreciated.