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Lost confluent

David
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October 27, 2025

I've been away for a while and now I can't access my Confluent account. I understand that the site has been disabled, but can it be reactivated in some way, or have I lost it forever?

removed.atlassian.net

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Valerie Knapp
Community Champion
October 27, 2025

Hi @David , thanks for your post.

If you had a free Confluence and you didn't use it for a while, normally you get a few reminders and then the site is deleted after a period of 120 days.

https://community.atlassian.com/forums/Confluence-questions/Why-was-my-free-Confluence-site-deactivated-and-when-reactivated/qaq-p/2737084 

Here is the explanation for how to reactivate - https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ 

However, if it has been more than 15 days after the 120 days, your data might be gone. Do you know how long it has been since you accessed the Confluence site?

I hope this helps you

Best wishes

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