Lost MFA and didn't received receive recovery email

Question

Hi Team,

I have lost the MFA for my Bitbucket account and raised a request to reset it, but I haven't received any response from your team. Please could you assist me?

Piyush Annadate _ACE Pune_ · Answer

Hello @POLU ANIL KUMAR REDDY ,
Thanks for reaching out here. You may required to raise request at support.atlassian.com;
Community members doesn't have access to any users instance.