Login required for public space

Question

Hi,

Within my organisation we are using one space within our site as a homepage which our members should be able to access without the need to log in.

However, since yesterday around lunch, I am prompted with a login page when I am trying to access www.sfmi.se, which should not be the case (the problem was verified by multiple members).

I checked the space permission settings as well as the global permission settings and both are set to that anonymous access is allowed.

Does anybody know how this problem is caused?

Best regards

Claudia

Claudia Ehrentraut_nyqozt · Answer

When I try to contact Atlassian support via Atlassian Support I seem not to be able to raise a ticket, se screen shot below.

Mayur Jadhav_30osel · Answer

Please raise a support ticket with Atlassian.

Claudia Ehrentraut_nyqozt · Answer

@Mayur Jadhav but it doesn't unfortunately. The site I am getting to as an anonymous user looks as below, i.e. it requires me to log in instead of displaying the content.