How to change product for chart

[Daryna Kaloshyna]

I got started working with chars and accidentally selected sandbox product for charts, how to change it to the default .attlasian?

[Marc - Devoteam · Accepted solution]

Hi @Daryna Kaloshyna 

Are you referring to an app you installed accidentally on sandbox?

Just install the app on the main instance and you can use it there.

Or am I completely wrong in my assumption?

[Daryna Kaloshyna]

In  my account in the Product settings tab in the 'Jira settings' section, I have two instances 

[project_domain].attlasian.net

and

[project_domain]-sandbox.attlasian.net

Yesterday I opened the confluence page with the charts for the first time.
In place of the chart, it was written something like
"READY TO START WORKING WITH THE CHARTS"
I chose yes, and after that I was asked to choose which instance would work with the charts

"[project_domain].attlasian.net or [project_domain]-sandbox.attlasian.net"

and I have chosen [project_domain]-sandbox.attlasian.net instead of [project_domain].attlasian.net.

So now none of the charts work for me and it says that an invalid JQL query has been entered, although I know that it works, simply because I chose a sandbox instance for the charts - JQL query is not working.

How do I select another instance for my charts, not a sandbox?

[Marc - Devoteam]

Hi @Daryna Kaloshyna 

Check under connected apps and if the app is stated there remove the app.

[Daryna Kaloshyna]

@Marc - Devoteam  thanks. Could you please navigate me where can I find connected apps in confluence? 

[Daryna Kaloshyna]

I have found it already! Thank you for the cooperation 

[syed sajid]

ok no problem your welcome 

[syed sajid]

who can help me