How do I give the chatGPT agent with Atlassian MCP access write permissions?

[Robert Vida]

Hi, how do I give the chatGPT agent with Atlassian MCP access write permissions? I have already set up my chatGPT with the MCP access per these instructions (https://support.atlassian.com/atlassian-rovo-mcp-server/docs/setting-up-chatgpt/). The MCP connector says that it has write actions including creating a confluence page, but when I prompt chatGPT to do so it says it doesn't have permissions. What else do I need to do to set this up? Thanks!

[Robert Vida · Accepted solution]

Thanks Tobi, I ended up disconnect and reconnecting the connector and then I went back to the chat to tell ChatGPT to try again and that I confirmed it should have the necessary permissions and the necessary write tool called "createConfluencePage" and it worked!

[Tomislav Tobijas]

Cool! Thanks for sharing the resolution @Robert Vida ! 🙌

[Robert Vida]

Actually, it worked the first time but not the second, so ymmv. 

[Tomislav Tobijas]

Hmm... If you've followed those instructions @Robert Vida, I'm guessing that should be it. There's also this article: Troubleshooting and verifying your setup, but I'm not sure how much it will help. 

Like, you could try to re-authenticate and check that all necessary permissions are granted during login.

What I would recommend here is to reach out to the following group: Atlassian Rovo MCP Server, as there are some folks who will probably be able to help. 👀

You could also reach out to official support, as you're the product/app admin and see if their team can help you troubleshoot this.

I haven't worked on this kind of integration, so I cannot say much :/

Cheers,
Tobi

[Georgia Maniati]

Hello @Robert Vida

I have the exact same problem, and the weirdest part is that I am able to perform write actions in Confluence when testing in Developer mode, but when I switch to a normal chat/publish the connector in the workspace, I get the same issue as you.

Did you come up with a workaround?

(The official Atlassian Rovo connector is not yet available to us since we are based in the UK, so I am really hoping to get this working via the custom connector.:/) 

[Robert Vida]

Here is a screenshot for a bit more context.