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Confluence page is not getting loaded getting System Error

Vinaykumar Bellad
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September 8, 2023

The confluence page is not getting loaded, i am getting system error, there is lot of details updated in that page, can you please help me to reload the page.

 

The page is very important.

 

Error Screen 1_Confleunce.PNGError Screen 2_Confleunce.PNG 

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Andrii Maliuta
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September 10, 2023

Hello @Vinaykumar Bellad ,

You selected the incorrect category - this is the SERVER Confluence you show on the screenshots, not Cloud.

You can see the logs on the page, but you need to refer to the atlassian-confluence.log file in {HOME}/log folder to see the full stack trace of the Exception to find the source of it. The error indicates the Apache Velocity decorator issue, so seems like you either you some custom functionality that corrupts the data or some files are influencing it.

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