Confluence content not showing in Jira issue

David Corlette
Contributor
November 7, 2024

Hey folks,

I have several projects, and in one of them as soon as I add a Jira issue link in a Confluence page, I get a new section in the related Jira issue called 'Confluence content' with a sub-section 'mentioned on' which links to the Confluence page.

In another project, I do not have such a section and it does not appear even when I mention the Jira issue on the Confluence page.

I've tried both a basic "link" type macro on the page and the actual Jira macro - neither work for this other project.

FWIW I've also added the Confluence space as an "Application Link" in the Jira project - Project Settings -> Summary > Settings > Application Links.

I can manually link in a Confluence page ( +Add > Existing Confluence page), but these pages are auto-generated so I want them to auto-link.

Any ideas?

1 answer

0 votes
Humashankar VJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 24, 2024

Hi @David Corlette 

First, clone the Confluence page and delete the original.

  • Other options to give a try should be, try editing the original Confluence page to trigger Confluence to send another request to Jira.
  • To do this, remove the Jira issue key from the page and publish it, then re-add the key and re-publish.

Also, ensure that application links are up-to-date and application URLs are correctly configured with required set of permissions, as suggested in the troubleshooting steps

To learn more - "Mentioned in" Confluence page is not displaying on individual Jira issues | Jira | Atlassian Documentation

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events