Cannot archive or delete one specific Space

[Mike]

Hi,

I'm on confluence cloud free plan.

Could archive, export, delete spaces - no problem.

One space though, I cannot delete or archive. It is almost an empty space.

I'm site and organisation admin.

What could be the reason?

Thx,

Michael

[Ste Wright · Accepted solution]

Hi @Mike 

I assume as you're on Free Plan you...

• Aren't a Space Admin for this Space, and...
• Cannot edit the permissions to make yourself one

...is this correct?

Are there any other users in your instance? Are they able to delete/archive this Space?

Ste

[Mike]

Hi @Ste Wright ,

There are two users, a testuser from me & the site/org admin user, both cannot delete/archive the space. They do not have the buttons to click on.

I dont understand that behaviour?!

Thx Michael

[Ste Wright]

Hi @Mike 

I'll refer this to Atlassian (given this is a Free instance) - so they can assist further :)

Ste

[Mike]

I just saw that the owner of the space homepage is anonymous.

Maybe I created the space with another testuser, that is not on the instance anymore… but I do not remember…

What can I do now? The org/site admin should be able to delete every space… or not?

[Mike]

Thx

[Michel Neeser]

Hi @Mike

What happens if you try to delete the space? Can you share a screenshot?

[Mike]

Hi @Michel Neeser

I dont have the button to delete or archive the space in this one specific space…

???

[Dhanush]

@Mike We have promptly created a support ticket on your behalf. I have now contacted you on the support ticket to resolve the matter.