AI query daily limit

[Matej Durkac]

Is there daily limit for number of queries for Atlassian AI?

[Naveen Kumar_Appfire · Accepted solution]

Hi @Matej Durkac

Here is the article for the Automation service limits:

https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

[Matej Durkac]

Thanks @Naveen Kumar_Appfire . If I understand correctly there is a limit of 1,000 uses of the Generate AI Action items and Summarize with AI actions per 12 hours . It does not scale with number of licensed users. Is this correct?

[Barbara Szczesniak]

This page is about executions of Automation rules, not use of Atlassian Intelligence. I don't think there is any relation between the limit on Automation and AI.

[Dan Breyen]

Hi @Matej Durkac here's another article on usage limits:

Usage Limits 

Hope that helps.

[Barbara Szczesniak]

@Dan Breyen It's funny that this page says:

Atlassian Intelligence enforces usage limits on AI interactions to maintain the performance and integrity of our systems.

but it doesn't say what the limit is. 

[Marc -Devoteam-]

Hi @Matej Durkac 

Welcome to the community.

There seems no documentation on this, but it user the API, so you might need. to look into the API limits.

Are you running into limits?

Otherwise ask Atlassian Support

[Matej Durkac]

Hi @Marc -Devoteam- ,

I just am trying to understand the limitations. It can be important motivation for upgrading to premium package.