error during atttacjhing evidence to test run

Question

Hi

while attaching exidence to test run an error shows: arror adding evidence

Gor Greyan_wzwybp · Answer

Dear @marta_krysik

Thanks for confirming.

Could you also let me know if it affects all users and whether it happens with all attachments?

Did you check your browser's Developer Tools (Network/Console) for any failed requests when uploading the evidence?

marta_krysik · Answer

Hi,

We are consistently receiving the following error when attempting to upload evidence to a Test Run:

"Error adding evidence to Test Run" "Error adding evidence"

This issue occurs across multiple Test Executions and is not related to a specific test case. Test execution completes successfully, but evidence cannot be attached.

App: zephyr

Any guidance on how to investigate or resolve this issue would be appreciated.

Thank you.

Gor Greyan_wzwybp · Answer

Hi @marta_krysik

Welcome to the Atlassian Community!

Could you provide a bit more information about the issue?
- What is the exact error message you're seeing?
- Which test management app are you using?
- Is this happening for all test runs or only a specific one?

The more details you can share, the easier it will be for the community to help identify the root cause.