We’ve been working on a more flexible way to build conditions using Jira Expressions, and that led to Ultimate Validator (now in Beta). It lets you use most of the power of Jira Expressions—but w...
...nderstanding OLA metrics Each Operational Level Agreement (OLA) policy is structured around specific conditions a ticket must meet and the metrics you choose to measure its performance. 📈 Using a t...
Join local Atlassian users throughout May and June to explore the highlights and key takeaways from our flagship event of the year, Team '24. Meet us in your city to expand your understanding of te...
...tarts if an issue has the status To Do and High priority. SLA will stop if the ticket moves to Done OR priority changes to another: This 2nd condition is a key element here. The system will i...
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