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We're a small business. We have franchisees in Australia and New Zealand. We're shopping to replace a big expensive application. Our two goals are simple:
Unfortunately, our lack of tech skills suggested that there were not solutions within the Atlassian stable of apps that we could use with our limited skills. We could not even find something that came close.
So we went looking elsewhere at Trello, Asana and Monday. Trials are so resource consuming, when a simple phone call could save a lot if waste and hassle.
My mistake has been assuming that we could find small business solutions in big companies.
Hi Jamie and welcome!
Trello is owned by Atlassian and for me, is the simple and easy to set up and configure option. It's great that you are using it for your needs.
if you ever have any questions, there is a very active Community here. See https://community.atlassian.com/t5/Trello/ct-p/trello
As the learning curve with Trello was getting the best with me, I opted to trial Freshdesk.
Luckily, I managed to connect with a human via phone at Freshdesk and this has got me to first base.
I have no idea if Trello offers any advantages for me, over Freshdesk or Asana.