We're a small business. We have franchisees in Australia and New Zealand. We're shopping to replace a big expensive application. Our two goals are simple:
Unfortunately, our lack of tech skills suggested that there were not solutions within the Atlassian stable of apps that we could use with our limited skills. We could not even find something that came close.
So we went looking elsewhere at Trello, Asana and Monday. Trials are so resource consuming, when a simple phone call could save a lot if waste and hassle.
My mistake has been assuming that we could find small business solutions in big companies.