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Do anyone have done
Before and what will be the best practice? please suggest.
Yes. We used Jira's REST API and some post-functions to talk to it.
"Best practice" is to do what your people need it to do, I can't tell you a lot more than that without details of what you are trying to do.
@Nic Brough _Adaptavist_ i am trying to automate some requests.
For example Once any new ID is updated in
automatically one request asking to create email account should be raised through JIRA
Ok, you'll need to configure MS Dynamics to make a REST call to update Jira.
Do you know the procedure? can you explain more on this "configure MS Dynamics to make a REST call to update Jira"
I'm an Atlassian user/admin type, not a MS Dynamics person, and I don't think there are a lot of people here who are Dynamics experts - I think you'll have better luck asking how to code for MS Dynamics in a forum dedicated to it!