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Am new to the community and was hoping to get some JIRA guidance.............

Do you have to mark all 'Sub Tasks' to a Story as 'Done' to be able to move the Story to Done?


Warren Community Leader Oct 15, 2019

Hi @Charlie_Vinall 

No you could close the story while none of the subtasks have been started. But ... if you then try to close the sprint, it will move the subtasks AND THE STORY to the next sprint

Like Madhu A.P likes this
Kathy Hart Community Leader Oct 15, 2019

It depends on how the Workflow for the project is set up. There is a control that can be put on the workflow that will not allow you to close a Story or Task when the Sub-Tasks have not been marked Resolved. 

Like Ana Bolanos likes this

I agree with Kathy. It has always been best practice to not close a parent ticket until the child tickets are resolved. If the child ticket is not resolved, then the parent ticket is not resolved either. 

Kathy Hart Community Leader Oct 15, 2019

Conversely, I believe there is a Post-Function that can be set up on a Workflow to resolve all children if you resolve the Story. 

But that also has its downside. 

Erica Moss Community Manager Oct 16, 2019

@Charlie_Vinall Welcome, welcome! Looks like you're already getting some great assistance. 😄 In the future, you can definitely post product-specific questions in our dedicated collections (just means you can get the absolute best answers to your questions). Be sure to check out off-topic threads like Friday Fun as well.


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