unable to open workspace, the board show " We're having trouble loading this board."

Suangsorn Phienvej September 9, 2024

we were unable to open our project workspace, Trello try to reload many time but it doesn't work, the board show " We're having trouble loading this board." 

How to fix it?,

we have to work on this board and for now it a trouble and waste many time for waiting and refresh, Please help 

Thank you. 

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thithuynga Luu
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September 9, 2024

I have the same issue. Please help me!

Suangsorn Phienvej September 9, 2024

i'm not sure about the fix process  and i didn't do anything but for now i can open the board already,  Can you re open again? 

Oliver S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 10, 2024

Hi Suangsorn &  thithuynga

Thanks for reaching out! So sorry for the trouble.

Our engineering team became aware of a problem with degraded performance as a result of a change rolled out, and worked to get Trello back up and running normally as quick as they could. Our engineers have rolled the change back, so things should resume working as normal.

Please let us know if you're still experiencing issues, and we'll be happy to investigate further. Thank you for your patience and understanding.

Suangsorn Phienvej September 10, 2024

For now, we can use Trello quite well as normal. Thank you for a quick solution to the problem. 

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