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the system does not recognise my VAT number

anna
anna
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September 3, 2023

Hi, I want to subscribe to Trello Standard and when I try to make the payment the system says that my VAT number is not correct and won't let me proceed with the payment.
I am self-employed in Spain, my VAT number is the one I am entering. Please, tell me how I can make the payment as soon as possible, I have only 2 days left of the trial plan and I don't want to lose all the information I already have inside Trello.
Thanks

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Dreamsuite Mike
Dreamsuite Mike
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September 4, 2023

I think this has come up before...

Please see answer here:

https://community.atlassian.com/t5/Trello-questions/Vat-Number/qaq-p/2349987 

If no luck go to https://trello.com/contact  and fill out the form, selecting Billing as the option

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