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Who has to pay for the license?

Sascha Poser
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March 14, 2024

I use Trello in a team with more than 10 people. Starting from April 8, 2024, it won't be free anymore in shared workspaces. Who has to pay for the license? All team members? Or do I need to register the workspace?

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Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 17, 2024

Hi @Sascha Poser - welcome to the Community.

Let me explain how subscriptions work in Trello. 

All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of ten boards open at a time. When you upgrade to Standard or Premium, all users that are considered billable within your workspace will go towards your monthly or annual bill.

Billable users in Standard and Premium are the following:

  • Users that have been added directly to the upgraded workspace
  • Multi-board guests: users that have been added to two or more boards in the upgraded workspace

Single-board guests - users that have been added to one board in the workspace - are not considered billable users. You can read more about how billing works with Standard and Premium here: https://help.trello.com/article/855-how-billing-works-with-trello-business-class

When a Workspace is upgraded, the person who upgrades it pays for all the billable users in the Workspace. Each user is not billed separately. 

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