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What happened to my email notifications??

Michael Tveskov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2024

Like many others, for quite a while, was receiving email updates without issue, then...stopped; then... restarted briefly, now, for the past few weeks, nothing. Just kind of odd. Would like some assistance please, thanks a lot. 

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Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 21, 2024

Hi @Michael Tveskov 

Welcome to the community!

You can test whether email notifications are going out correctly with this link: https://trello.com/test_notifications. If that's working, Trello is able to contact you via email. Still not receiving emails? In some instances, Trello emails get marked as Spam or Junk and end up in your Spam or Junk folder. Marking the emails as not Spam or Junk should help.

See Not receiving confirmation emails or password reset emails for more tips on email troubleshooting.

Please follow below link for more information.

https://support.atlassian.com/trello/docs/notifications-are-not-working/

Regards,
Sushant Verma

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