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We have 10 Collaborators but Trello is still saying there are too many people for us to use our acct

Molly O_Donovan
Molly O_Donovan
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June 5, 2024

We have exactly 10 Collaborators but Trello is still saying there are too many people for us to use our acct since the switch.  What is the problem?

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Gaurav Kataria
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2024

The collaborators are counted at the Workspace level (and not at the board level). You might have multiple boards in your Workspace, and the total number of collaborators (across all those boards) is probably more than 10. You can go to the workspace settings page to see total collaborators. https://support.atlassian.com/trello/docs/workspace-user-limit/

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