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Verifying account details

Karen Glass
Karen Glass Mar 07, 2022

We cannot receive verification emails and have checked our junkmail? It is odd as others have been found before but with this new person coming into our team, we just cannot see the verification email.

 

We have also checked with out IT guy? Any other suggestions?

Thanks so much

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Pete Mitchell
Pete Mitchell Atlassian Team Mar 10, 2022

Hey Karen,

It can be a bit tough to diagnose this sort of thing without knowing much about your specifics. 

  • Is this happening to everyone in your org, or just some folks?
  • What is the company or email domain?
  • Have you tried opening a ticket with our Support team directly?

I'll keep an eye on this post, but you can also open a ticket here: https://trello.com/contact

Best,
Pete | The Trello Team

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