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Unable to reactivate user as admin

I have a guest user showing as deactivated, when I try to reactive them from the board or member tab, the reactivate button is greyed out and I can't click on it.  I'm one of a couple admins and I'm confused at why I can't do this and what I can do to get the users account reactivated.

 

Any help would be appreciated, thanks!

1 answer

0 votes
Lara Atlassian Team Jul 17, 2022

Hi Madison,

Thanks for reaching out!

I can see that you've got a ticket open with my teammate, Erick. You're in great hands!

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara
The Trello Team

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