Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Unable to create a login for Trello with my work email address

Emma Hurn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 5, 2023

Hi, I am trying to create a login for my work email address however when I go to create login, it takes me to the sign in screen and I am unable to login here either? I have tried forget password however I receive no email. I was previously using an account with the former employer (email address were quite similar). I have create an account using my personal email and tried to change the email to my work one and the message said the the email address is already associated with another account. Please help

1 answer

0 votes
Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2023

Hi Emma,

Welcome to the Atlassian Community! 

Could I ask you to create a ticket through and share the email address you're trying to log in with? A private email thread allows us to access a few more tools to help investigate, and we can discuss information that can't be shared in the community.

Alina | The Trello Team 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events