Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Trello Premium

I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 7, 2023

When I enter payment details, the system does not accept the VAT number.

Country Poland

Message: Failed to calculate sales tax.


1 answer

0 votes
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 7, 2023

Hi @Jarosław 


I think I have seen this before in the past and it is related to formatting and it uses something like the EU VAT validation database. 

It was a while back but I remember it being about whether you use the prefix or not. 


If you still can't get it to work, contact the Trello billing team by going here: 

Select Billing when you complete the contact form

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events