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Jarosław
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August 7, 2023

When I enter payment details, the system does not accept the VAT number.

Country Poland

Message: Failed to calculate sales tax.

 

1 answer

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Dreamsuite Mike
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August 7, 2023

Hi @Jarosław 

 

I think I have seen this before in the past and it is related to formatting and it uses something like the EU VAT validation database.

https://ec.europa.eu/taxation_customs/vies/#/vat-validation 

It was a while back but I remember it being about whether you use the prefix or not.  

https://support.atlassian.com/trello/docs/sales-tax-for-purchases-in-trello/ 

 

If you still can't get it to work, contact the Trello billing team by going here:

https://trello.com/contact#/ 

Select Billing when you complete the contact form

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