Trello Email-to-board not working properly

Samantha Button
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 31, 2017

Hi Trello community. When I try to send an email to a Trello board (using the 'share and more' and then 'email for this card'), the email appears on the card, but I cannot see any of the content of the email - only my email signature. Please help as this is very frustrating. Thanks.

1 answer

0 votes
Matthew N
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 31, 2017

Is it forwarded content, or content that you typed in the email? 

Forwards and replies likely won't include the forwarded text and any nested reply text in the description of the card. They sometimes will, but it shouldn't be expected.  

As a workaround, you can copy the relevant text that you want to show up in the card description and put it in the main body of the email. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events